Terms of service
Terms of Service
This website, Orlunae, is operated by UPRIME SUPPLY CHAIN LIMITED. Throughout the site, the terms “we,” “us,” and “our” refer to UPRIME SUPPLY CHAIN LIMITED and the Orlunae brand.
Operating Entity
UPRIME SUPPLY CHAIN LIMITED
Registered Address
RM A5, 7/F, ASTORIA BUILDING,
NO. 34 ASHLEY ROAD,
TSIM SHA TSUI,
HONG KONG
Business Registration Number
80224846
Acceptance of Terms
By accessing or using this website, you agree to be bound by these Terms of Service.
If you do not agree to these Terms, please do not use our website or services.
Order Information
By placing an order on Orlunae, you agree to provide current, complete, and accurate purchase, billing, and shipping information.
Product Availability
All products are subject to availability.
We reserve the right to:
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limit quantities
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discontinue products
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update product information at any time
If we are unable to fulfill your order, we will contact you and arrange a suitable solution, such as an order adjustment, replacement, or refund, where applicable.
Pricing
Prices are subject to change without notice.
However, price changes will not affect orders that have already been confirmed and paid.
Processing and Shipping
Each personalized or custom bracelet may be prepared after the order is placed.
Processing and shipping times are estimates only and may vary due to:
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order volume
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customization requirements
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shipping carriers
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customs clearance
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holidays
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other factors outside our control
Shipping and delivery times are estimates only. Delays may occur due to shipping carriers, customs clearance, holidays, incorrect shipping information, or circumstances beyond our reasonable control.
If your order is delayed, please contact us and we will do our best to assist you.
Order Refusal or Cancellation
We reserve the right to refuse, cancel, or limit orders in cases of:
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suspected fraud
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payment risk
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misuse of our services
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violation of these Terms
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circumstances where required by applicable law
Product Disclaimer
Crystal meanings and energy-related descriptions on this website are provided for cultural, spiritual, lifestyle, and personal intention reference only.
They are not medical advice and are not intended to diagnose, treat, cure, or prevent any disease.
Related Policies
For information about returns and refunds, please refer to our Refund Policy.
For information about how we collect and use personal information, please refer to our Privacy Policy.
Contact Us
For any questions, please contact us at:
Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of the Hong Kong Special Administrative Region.
Any dispute arising out of or in connection with these Terms shall be submitted to the exclusive jurisdiction of the courts of the Hong Kong Special Administrative Region.