Shipping policy
Shipping Policy
This policy applies to purchases made on Orlunae. Orlunae is operated by UPRIME SUPPLY CHAIN LIMITED.
Order Processing
All orders are handmade to order.
Processing Time
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Standard production: 4–7 business days
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Priority production (Express orders): 2–3 business days
Shipping Time
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Standard Shipping: 7–15 business days
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Express Shipping: 5–8 business days
Free Shipping
Free shipping is available on orders over $50.
Shipping fees for orders below $50 will be shown at checkout before payment is completed.
Important Notes
Please note that delivery times are estimates only and may vary depending on:
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your location
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customs processing
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carrier operations
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holidays
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weather conditions
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other circumstances beyond our reasonable control
For remote areas, additional shipping time or fees may apply. We will contact you if needed.
Contact Us
If you have any questions about shipping, please contact us at:
Company Information
Operating Entity:
UPRIME SUPPLY CHAIN LIMITED
Registered Address:
RM A5, 7/F, ASTORIA BUILDING,
NO. 34 ASHLEY ROAD,
TSIM SHA TSUI,
HONG KONG
Business Registration Number:
80224846